499 com takes your personal data seriously. This Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it secure.
499 com collects certain necessary information to provide you with the best service. This data falls into two categories — what you provide directly and what is collected automatically as you use the platform.
499 com collects your information through several methods. Each method is transparent, and only the information we actually need is collected — nothing more.
| Collection method | When it's collected | What Information We Collect |
|---|---|---|
| Registration Form | When creating an account | Name, mobile number, date of birth |
| KYC process | During identity verification | NID / passport, photo |
| Payment Gateway | At the time of deposit / withdrawal | Mobile banking details |
| Cookies & Trackers | While browsing the platform | Session Data, Page Visits |
| Support communications | When seeking support | Complaints & communications |
| Log Files | Automatically at every session | IP address, device info, timestamp |
We do not purchase any information about you from third parties. Data obtained via social media login is used solely to simplify the registration process.
499 com maintains full transparency in how your data is used. Below, we explain exactly what information we collect and the specific purposes it serves.
499 com follows industry-standard technologies and processes to protect your information. Our servers operate in data centers with the highest level of security infrastructure.
| Data Type | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Transaction Records | Minimum 7 years (legal requirement) |
| KYC documents | 5 years after the end of the relationship |
| Cookie Data | Until session ends or maximum 1 year |
| Support communications | 3 years after resolution |
499 com does not sell your personal data to third parties. However, limited information may be shared with trusted partners to keep our services running. In every case, only the minimum necessary data is shared.
499 com uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
You can delete or block cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause certain features of the 499 com platform to not function properly.
You'll be asked to consent to cookies on your first visit to the platform. You can update your cookie preferences at any time.
As a 499 com user, you have several rights over your own data. Contact our support team to exercise any of these rights.
499 com will respond to rights requests within 30 business days of receipt. Complex cases may require up to an additional 60 days, and you will be notified in advance if that applies.
499 com strictly prohibits use of its services by anyone under the age of 18. We do not knowingly collect information from minors.
Date of birth is verified at registration, and KYC documents are requested in suspicious cases. If a minor's information is found in our system, we will immediately close that account and delete all associated data.
If you believe a minor is using this platform, please support@499com.betto let us know.
While 499 com is primarily a Bangladesh-based service, international technology infrastructure is used to operate the platform. This means some of your data may be stored or processed outside Bangladesh.
Countries to which data may be transferred are subject to data protection laws equivalent to or stronger than those in Bangladesh. We ensure contractual safeguards are in place for all international transfers.
499 com may update this Privacy Policy in response to legal changes, new service launches, or business needs. For significant changes, we will notify you through the following channels:
Continued use of the platform after any policy update will be considered your acceptance of the revised terms. We recommend checking this page regularly.
For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us through the following:
We typically respond within 24–48 hours. For urgent data protection matters, please include "Urgent — Data Protection" in your email subject line.
We don't just make promises — we protect your privacy through technology, policy, and people.
Every data transfer is protected with bank-grade encryption. Your information cannot be intercepted in transit — that's a guarantee.
Every account on 499 com is verified. This keeps you secure and protects the platform against fraud.
External security experts regularly audit our systems. Any vulnerabilities are identified and addressed promptly.
View, update, or request deletion of your data at any time. You have full control over your information.
499 com never sells your information to advertisers or data brokers. Your data is used solely to provide your service.
For any privacy or data-related concerns, our Bangla support team is available around the clock.
Your privacy is our top priority at 499 com. Open an account today and enjoy a safe betting experience.